IoT for water treatment equipment manufacturers

A dosing skid, a filtration plant or a reverse osmosis unit is sold on the water it delivers, and then left with an operator who checks it when there is time. A controller on the skid reports the readings and the state of the plant to you and to them.

A technician holds up a sample bottle beside blue filter vessels, dosing pumps and chemical tanks in a plant room

What a treatment plant needs to answer

Is the water in specification

Continuously, with the time against each reading, and not from the last manual test. That record is what the operator shows when asked.

Is it using what it should

Chemical tank level and treated flow together show consumption per volume. A change in that ratio is the first sign that something upstream has changed.

Is a probe due for attention

A probe that drifts shows it slowly, as a reading that walks away from where it sat last month. It is visible in a chart and invisible on a display.

What gets read on a treatment skid

A starting list, not a fixed kit. The ports are set from the dashboard, so the same controller takes a different mix of sensors on a different model.

SignalHow it is readWhat it tells you
pH and ORPProbes over RS485Disinfection and dosing control
ConductivityProbe over RS485Membrane and softener performance
Residual chlorineSensor over RS485Whether the dose reached the outlet
TurbiditySensor over RS485Filter breakthrough
FlowElectromagnetic flow meter over RS485Volume treated
Chemical tank levelUltrasonic level sensor over RS485When to deliver, before the tank runs dry

Four ports on one controller, and RS485 devices share a bus, so most of this list fits on a single unit.

What your service team sees across the fleet

One machine reporting is a gadget. Every machine you have shipped reporting to the same place is a service business.

Every unit in the field, on one screen

Each machine reports to the same cloud. Your service desk sees which units are running, which are in alarm and which have gone quiet, before the customer calls.

Dealers and customers see only their own

Accounts nest: you sit above your dealers, and each dealer above its customers. A parent account cannot grant more than it holds, and a unit can be shared with a service company without handing over a login.

A record you can export

Readings and events are stored with their time and export to Excel, for a warranty claim, a service report or a disagreement about what happened and when.

Your own systems, through the API

A REST API with scoped tokens covers what the dashboard covers, so fleet data can feed your service system, your ERP or your customer portal directly.

How it fits into your product

Power from the machine

The controller takes 6 to 32 V DC, so it runs from a 12 or 24 V supply already on the machine. Its internal rechargeable battery keeps it reporting after the machine loses power, which is when the reading matters most.

Cellular, so nothing depends on the site

It connects over 4G-LTE from wherever the machine is installed. There are no Wi-Fi credentials to collect and no IT department to convince at each customer.

Your controller, over Modbus

If the machine already has a controller with an RS485 Modbus RTU port, give us its register map and we add it as a supported device. Its values and alarms then arrive alongside the sensor readings.

Your name on the dashboard and the apps

The web dashboard is served on your domain with your name, logo and colours, and the iOS and Android apps are published under your own developer accounts. Your customers log in to your product.

Nothing lost in an outage

Readings are held on the device while the network is down and sent in order when it returns, so the record has no gap where the incident was.

Sensors from the catalog for this equipment

Frequently asked questions

Do we have to use your probes?

No. Over fifty sensor types are supported today and more are added on request. If your skid already carries an instrument with an RS485 Modbus output, send us the model and its register map.

Can it dose?

It can switch an output through a relay, on a threshold or on a schedule. Closed loop dosing with its own interlocks belongs to your dosing controller. This reports what that controller is achieving.

Do you sell the controller on its own, or with the cloud?

Either. Every controller comes with OmniCloud included, and the REST API does what the dashboard does if you would rather build your own front end on top of it.

What do you need from us to start?

The supply voltage available on the machine, the signals you want reported, the register map if the machine has a Modbus controller, and how your dealers and customers should be separated. A first batch on machines already in the field is the usual way to begin.

How is the firmware kept up to date once units are in the field?

Over the air, by cellular. Where there is no network at all, the unit raises its own Wi-Fi access point and takes the update from a phone or laptop beside it.

Tell us about the machine

What it is, what you want it to report, and who needs to see which units. We come back with how the controller wires in and how the accounts would be laid out.

Talk to us →