A first dashboard is a weekend. A platform customers rely on is everything after it: accounts that keep customers apart, alerts that reach the right person, a record that survives outages, firmware updates in the field, and someone to keep all of it running for the life of the product.
| Why it takes longer than expected | |
|---|---|
| Accounts and permissions | Customers, dealers and service companies each see only their own, and that boundary has to hold everywhere |
| Buffering and timekeeping | Readings taken offline must arrive in order with the right time, or the record has holes |
| Alerts and escalation | Thresholds, acknowledgement and delivery to people, not to a screen |
| Export and API | Excel files people can use, and an API with scoped access |
| Firmware updates | Updating devices in the field without bricking the ones on a weak signal |
| Apps | iOS and Android apps kept current through every OS release |
When the platform is the product you sell, and you have the team to run it for years.
When the platform is a means to selling the hardware, the service or the data, and the team is better spent on that.
OmniCloud comes with the Genesis controllers: multi-tenant accounts, alerts, export, a REST API and apps under your own name.
If you build your own front end, the API covers what the dashboard covers, so you are not locked into ours.
The REST API gives you your data and control of the devices, so the front end can move to your own system when it makes sense.
Yes. OmniCloud has been in continuous production since 2023.
Tell us what has to be measured or switched, where, and what it has to report into. We say which approach fits, including when it is not ours.
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